Politique de remboursement

We want you to be completely satisfied with your purchase. If you need to return an item, we are here to help make the process as smooth and straightforward as possible.

To be eligible for a return, please ensure that your item meets the following conditions:

• The item must be unused and in the exact same condition as when you received it.
• The item must be included in its original packaging.

You have 30 days from the date of delivery to request a return. If this time frame has passed, we unfortunately cannot accept your return.

How to Initiate a Return

To start the return process, please send an email to hpwdbknzlru@outlook.com. In your email, include your order number and the reason for the return. Our support team will provide you with the return address and further instructions on how to proceed. Please note that returns sent without prior authorization may not be accepted.

Refund Processing

Once we receive your returned item, we will inspect it to ensure it meets our return conditions. After approval, your refund will be processed within 7-14 business days. The refund will be issued to the original method of payment. Please allow additional time for your bank or credit card company to post the refund to your account.

If you have any questions or need assistance, feel free to contact us at hpwdbknzlru@outlook.com. We are happy to help!